Company:
 Synoptic Consulting

Specialties:

Business Process Improvement, Knowledge & Operations Management
Industries:
 Management Consultancy
Location(s):
 Sydney, Australia
Website:
 www.synoptic.com.au
Partner Status:
 Consulting Partner and Reseller
   
Overview:
Established in 2000, Synoptic's success comes from combining our leading edge approach to process modeling, analysis and improvement with Synoptic's client’s own knowledge.  This delivers tangible and defined outcomes such as sustainable cost reduction, improved service levels, and increased throughput. 
 
Synoptic are acknowledged as having one of the fastest, most robust and auditable approaches in the market. Our philosophy is to work ‘with and through’ client staff to balance skills transfer with an acceptable rate of speed.  Synoptic use simple, repeatable techniques that quickly enable client staff to become involved and self-sufficient. 
 
Synoptic enjoy an enviable track record of successfully servicing over 60 clients across most industry and government sectors.  We are often a preferred supplier, and are on the Australian Government's multi-use supplier list for ICT Management Consultants.

Synoptic's differentiators include:
  • Fast results.  We can can analyze a business process (with quantifiable, auditable metrics) in 1 day. We can define improvement solutions plus a business case in a further 1 day. This is rare in the marketplace.
  • A highly effective approach.  Our client staff’s knowledge of the process combined with our understanding of process improvement, fast tracks the path to significant and sustainable results.
  • Our implementation know-how.  We provide ‘on-the-floor’ supervisory coaching, support and management of the change to ensure benefits are realized, sustainable and repeatable.
Holocentric ideally supports Synoptic's service delivery requirements:
  • We model, analyze and improve business processes - Holocentric Modeler is an ideal professional modeling tool to achieve this task in a fast and effective manner, with low organisation intrusion.
  • We implement real-world business process performance via easy to use dashboards - Holocentric Modeler provides the essential metrics at the key 'pressure points' of a business process to enable our leading Dashboard technology at any level in the organisation.
  • We build easily-navigable knowledge repositories - Holocentric Modeler and Modelpedia integrate process maps, policy/procedure documents, forms, etc into a web-based, multi-dimensional and navigable reference model, depicting the relationships between people, process and technology, accessible via an employee’s desktop.